Why do some of the customers have customer numbers and some of them don’t?

You are here:
  • KB Home
  • Customer
  • Why do some of the customers have customer numbers and some of them don’t?
< Back

A customer number is generated when the customer has been used in an order. Some customers may already have a customer number because they were originally imported with a customer number. New customers that are put on the system will have a customer number of zero until they have been used in an order.