Farnborough, Hampshire

The people behind Promotional Office.

Real people at the end of the phone, a demonstration suite you are welcome to use, and a team that has spent its working life in this trade.

About us

Based in Farnborough, with the rest of the Sourcing City crew.

Our specialist teams cover the full range of information services for trading in the promotional merchandise industry. Whether you are a supplier company, an importer, a distributor or a decorator, we provide the business tools to drive your business forward.

Our facilities in Farnborough let us hold demonstrations, meetings and training sessions in house, if you fancy a day out. Alternatively, we are used to travelling the country to understand your business and explain which solutions best suit your way of doing things.

Farnborough is also the home of the Promotional Office support desk, with real people at the end of the phone ready to help with the how to that needs talking through. Often a simple screen share will guide you through making full use of what the software can do.

New or established, small or large. We would love to explore what we could create together.

Steve, Aaron and Chris, Team PO

Meet the team

Who you will actually be speaking to.

Steve Carroll

Sales Manager, Promotional Office

We do not have time any more, not even for the stuff we want to do. So if ever I see something that will save time, I want to know about it.

Selling and supplying promotional products relies on joining up a lot of dots. When the team at Sourcing City invited me to look at a new software product for the trade, a whole load of dots appeared to join up at once.

After 20 years working in the trade doing a real job, I am now the one who matches up Promotional Office with companies across the industry. I am offering time, if you like, because that is what the system delivers.

When the week is finished there is the challenge of making time for family, camping, flying and the occasional track day. Sadly, not even Sourcing City has a software solution for that.

steve@promotionaloffice.co.uk
01252 224162

Aaron Young

Customer Success Manager

My role is to run the support service for Promotional Office, although you will get to know me early on, when we start the build project and move towards installation. It does not stop there, because I also lead the help desk from that point on.

Before joining Sourcing City I spent more than three years supporting a wide range of software, from simple user queries through to complex problems. Every day is different, so there is no boring day in support.

I am a big animal lover with two dogs and two cats. Most evenings you will find me out walking the dogs across the ranges, then cleaning up whatever the cats managed while I was out. Most Sundays I am out on the field at Airsoft skirmishes or Milsim events.

aaron@promotionaloffice.co.uk
01252 224162

Chris Hester

Customer Success Manager

Biography to follow.

chris@promotionaloffice.co.uk
01252 224162

Ella Long

Chief Executive Officer

I have been with Sourcing City since its inception in 2003. Before that I had been in this wonderful industry for seven years.

I liaise with all the heads of department and act as project manager across a variety of company projects. For Promotional Office I oversee every service aspect the team provides, to make sure our customers receive a high level of service, and I manage resources across the company so everyone has the tools to perform at their best.

I am proud of the team we have in place. Each of them has a unique set of skills to help and care for our customers day to day. I also coordinate further development with our Strategy Director, Alistair.

We have watched Promotional Office grow from strength to strength, and we have great plans for the future. We do not like to stand still for long.

ella@sourcingcity.co.uk
01252 224162

Why it exists

First generation systems were print software wearing a promotional badge.

Promotional Office was born out of the need for next generation technology to support the promotional merchandise industry. Through the early and mid two thousands you would have been using first generation systems, existing programmes adapted to suit the trade, built predominantly on print industry DNA.

Addressing the need for functionality aligned specifically to promotional merchandise activity is what led to the creation of Promotional Office. The specification goes well beyond the document generators that came before it, and by taking the best of what existed and building on it, the result is an intuitive and powerful tool made for this industry.

Promotional Office is used across the UK, Holland and Germany. True Cloud infrastructure with a best in class hosting service provides a stable, leading edge environment in which to manage your business. As your business evolves, Promotional Office can be just the start of the possibilities in creating a full technology platform.

Software that really benefits your business

We would rather show you than tell you.

A demonstration is run against your business, not a script. Bring a real enquiry, a real client requirement, and an awkward question about the thing your current system cannot do.

Send an enquiry Call 01252 224162